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| Frequently Asked Questions: Q: What is an Access Panel? A: An Access Panel is the unit that mounts on the public side of the door that users authenticate with. Q: What is a Door Commander? A: A Door Commander is the industrial single board computer : A Door Commander is the industrial single board computer that typically mounts in a communications closet on the secure side of the door. It stores the hashed user templates and access privileges and runs the algorithms that actually do the matching. Q: How is the Access Panel connected to the Door Commander? A: By shielded CAT-5 cable (and Coax video cable for Access Panels with a camera). Q: How is the Door Commander connected to the Command Center Access Control PC? A: This connection can be made over an existing LAN/WAN or over a LAN/WAN dedicated to the system. Q: Can I have run more than one Access Panel with the Door Commander Module (industrial single board computer)? A: The Door Commander Module can run up to 8 BioAxs 9700s. BioAxs 9800 FR and BioAxs 9800 IR Access Panels require a dedicated Door Commander Module. Q: How far away can I put the Door Commander Module (industrial single board computer) from the Access Panel? A: Up to a 300 cable run. Q: Can I run the communications between the Door Commander Module and the Command Center Access Control station over an existing LAN/WAN? A: Yes, you can use your existing network or you can run a dedicated LAN for the systems. Q: What happens if the network goes down between the Command Center Access Control station and the Door Commander Modules? A: The Door Commander Modules will continue to function and will buffer approximately 50,000 transactions which will be automatically delivered to the Command Center when the network connection is restored. Q: Is the communication between the Door Commander Modules and the Command Center Access Control station encrypted? A: Upon request, Microsoft Cryptography can be used for communication between the Door Commanders and the Command Center Access Control station. Q: What fingerprint sensor is used in NextgenID products? A: Digital Persona 4000 sensors are used in all NextgenID products, but any high-resolution optical sensor can be easily integrated if there is a preferred sensor. Q: Is biometric information stored at the door? A: No. The access panel itself has no intelligence on board. The Door Commander Module has hashed, numeric representations of biometric data, which cannot be reverse engineered or used to gain access. Additionally, no user demographic data is kept on the Door Commander Module. |
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