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Join NextgenID's Team

Field Technician

Location: Fairfax, VA

Job Description
The Field Tech supports mechanical, electrical, hardware, software, QA testing, demonstrations, field support, customer requirements gathering, and general support backup for cross functional teams. The technician will help fabricate, assemble, modify, test, repair, and evaluate mechanical, electrical, components, sub-systems, software assemblies and systems. It represents an exceptional opportunity for a result-driven individual in a new but exploding niche market.

Good communication, software development, hardware diagnostics, troubleshooting, and requirements gathering are needed to fulfill this role. Techs must demonstrate flexible thinking, the ability to work well with others, and always promote forward thinking for innovation and development.

The field technician assists cross-functionally the business units to deploy, test, deliver, and support NextgenID products for demonstrations, client deliveries, and internal programs. The Field Tech assists the Product Owner by collecting client requirements, conveying the requirements clearly to the dev team, and confirming the delivery and integrated functional testing of those tasks in the product release.

Responsibilities, Duties, and Expectations

  • Design, evaluate, and build mechanical/electromechanical products, equipment, systems, and processes.
  • Assemble, test, repair, inspect, build, and install product assemblies, power circuits, rack assemblies, electronics terminations, lift systems, camera systems, and various other electrical, mechanical, and electronics assemblies.
  • Collaborate closely with other developers/engineers and become a valued member of an autonomous, cross-functional team
  • Perform functional and integrated QA and Testing.
  • Investigate system malfunctions or anomalies, identify the root cause and corrective actions, and perform manual and automated tests.
  • Perform assembly, test, integration, operation, maintenance, and repair of products to ensure they are performing to specifications.
  • Must be able to travel frequently.

Field Technician Requirements:

  • Bachelor’s degree in computer science or technical Field
  • CompTIA A+, Network+, and Security+ certifications a plus
  • 12-24 months of electrical, mechanical, computer, hardware / software experience
  • Ability to build, assemble, code, deploy, and test system and subsystem components
  • Ability to shift priorities as needed and work in a fast-paced startup environment
  • Experience with off-the-shelf peripheral integration, biometric enrollment peripherals and processes is a plus
  • Experience with mechanical movement systems, controls, lighting, and illumination is a plus


  • Competitive salary
  • Medical, dental, and vision insurance
  • Retirement savings plan
  • Paid time off and holidays
  • Opportunities for professional development

About NextgenID
NextgenID is at the forefront of innovation, providing trusted high-assurance identity proofing and enrollment solutions for automated, proctored, and remotely supervised identity workflows.

To Apply
Please submit your resume and a cover letter detailing your relevant experience and how you meet the qualifications outlined above to [email protected]We look forward to reviewing your application and considering you for this exciting opportunity to contribute to our innovative identity technology startup.



10300 Eaton Place, Suite 305
Fairfax, VA 22030, USA