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Supervised Remote-Identity Proofing
Continue High Assurance Identity Proofing and Issuance

Eliminates physically present operators - social distancing and safety for enrollees and operators.

After-effects of this pandemic will change how business is conducted well beyond this immediate crisis. NextgenID has revolutionized the proofing process for issuance of CIV, PIV-I, PIV, CAC, TWIC and FRAC secure credentials. Remote proofing services using our Identity Station comply with social distancing by allowing guidance through the enrollment process without the need for a person to physically interact with enrollees. This lack of human-to-human contact will greatly help to combat COVID-19 and keep people safe.



Mohab Murrar, CEO

The New Normal
Health Risks of Operators & Enrollees

The COVID-19 outbreak has created user and provider fears of health and personal safety. This also presents unique issues for enterprise IT security within the workplace. Before this pandemic swept across the globe, the “normal” routine for identity credential enrollment would not have been deemed particularly unsafe. For years, enrollees, operators, and other staff members have been accustomed to being in close quarters when performing the work-flow processes that resulted in the issuance of the credentials that grant physical and logical access to its user community. Now, however, federal agencies are scrambling to adjust critical business practices, including enrollment for these high assurance credentials, to accommodate the need for heightened personal safety precautions.

Government employee and contractor credentialing is an essential service, but the existing process puts operators and enrollees at risk of illness due to extensive close personal contact. As organizations make changes in operations and workflows to avoid new health risks, it is critical that the security measures that make these credentials effective are not being compromised or forgotten.

If considering an adjustment to the enrollment process as a result of COVID-19, agencies need to remember that a change that reduces identity proofing can be problematic. We need to keep top of mind that the number of identity data records compromised in 2018 reached 3.3 billion and 7.9 billion in 2019. Reduced requirements from high assurance identity proofing coupled with the amount of identity data available from theft can create a significant risk of fraudulent enrollments. This alone can destroy the trust fabric established through HSPD-12 high assurance credentialing.

Mitigating Health Risks
Supervised Remote-Identity Proofing (SRIP)

For organizations that issue CIV, PIV-I, PIV, CAC, TWIC and FRAC secure credentials, this solution enables and ensures business continuity in the “new normal.” When using SRIP, the complete in-person proofing process can be managed and completed as if the operator was there in person. Operators can see, talk to, and guide users as required, which maximizes safety and efficient workflow. Government agencies can continue the enrollment processes mandated for credential issuance and renewal without compromise, while meeting guidelines for social distancing and other safety precautions. Enrollees and operators are better protected with SRIP, which is well suited for the social distancing required in the COVID-19 era.

The Office for Management and Budget (OMB) recently issued OMB Memorandum 20-19, which directs agencies to harness technology to deal with credentialing and other issues in the current environment. The OMB Memorandum directs agencies “to use the breadth of available technology capabilities to fulfill service gaps and deliver mission outcomes.” NextgenID’s SRIP technology coupled with its Identity Stations enables agencies to comply with these instructions by allowing them to continue normal operations without the need for deviations or waivers that would impact security.
SRIP allows agencies to avoid the significant cost and administrative burden associated with implementing the temporary expedient of issuing temporary lower level of assurance credentials. NextgenID’s SRIP is the only solution in the marketplace that enables agencies to maintain their HSPD-12 mandated high identity levels of assurance for physical and logical access security, while meeting COVID-19 social distancing recommendations.

SRIP provides remote supervision of in-person proofing using NextgenID’s Identity Stations, an all-in-one system designed to securely perform all enrollment processes and workflow requirements. The station facilitates the complete and accurate capture at IAL levels 1, 2 and 3 of all required personal identity documentations and includes a full complement of biometric capture support for face, fingerprint, and iris. Enrollment is completed with unmatched speed and uncompromised accuracy in its capture of biometrics, documents, and input data. Security is built into the physical footprint of the station, in addition to the enrollment software platform and interface.

High Assurance Identity Enrollment & Proofing

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Innovation
Key Value

The identity and access management solution provided by NextgenID contains a unique, Supervised Remote, In-person Proofing (SRIP) capability integrated across the full product line. SRIP allows for the relocation of the human worker assigned to perform biographic and biometric collection at entry/exit sites. Instead of providing these services locally, they can be provided remotely, on a one-to-many basis, from a centralized call center. These capabilities are especially important when considering the current COVID-19 environment and the challenges that COVID-19 brings for the required face-face interactions in support of medium and high assurance proofing.

Remote Identity Proofing

Remote Identity Proofing

Operators remotely guide the enrollee through the process and manage the station. Operators remain at a safe distance whether across the room, in the next office, or anywhere else in the world.
Contactless Enrollment

Contactless Enrollment

Engaging with the station requires minimal contact from the enrollee. The remote operator can guide and remotely operate the station. Biometrics can be collected with contactless capture equipment or when contact is required, devices can be sanitized between sessions.

Benefits and Values

We specialize in modernizing and improving digital credential delivery, ensuring that it is faster, more accurate, and more secure than traditional legacy methods. Our cutting-edge technologies are engineered to significantly reduce the time and cost of capturing accurate data when creating high-assurance digital identities.

High Assurance

High Assurance

End-to-end trusted Identity Assurance Levels 1-3 (IAL1 IAL2 IAL3) customizable identity solutions.

High-end security

High-end security

Hardware and location monitoring, full encryption capabilities, zero data stored on location.

Patented Technology

Patented Technology

We developed a catalog of hardware stations and software platforms based on 20 patents.

Custom Solutions

Custom Solutions

Comprehensive, customizable, extensible, standards-compliant, and future-proof technologies.

Rapid Onboarding

Rapid Onboarding

Web services for rapid deployment of Identity, Authentication, and 3rd-party services.

Efficient Deployment

Efficient Deployment

Reduce operational expenses, centralize critical functions, capitalize on public key infrastructure, share services.

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Headquarters

Headquarters

10300 Eaton Place, Suite 305
Fairfax, VA 22030, USA